E-commerce middleware for BlueBioTech International —
four systems, one flow of data.
01 · Starting point
BlueBioTech has been producing and selling food supplements for more than twenty years — among them the Dr. Peter Hartig® brand, sold through the teleshopping channel HSE and through its own online shop. In a first joint project, om3 had already connected Shopware to Microsoft Navision.
02 · Challenge
The follow-up project was to connect Shopify, Plenty and PayPal to Microsoft Dynamics 365 Business Central — several sales channels, one ERP, and between them order, article and payment data that has to flow reliably and traceably.
03 · Decisions
After the requirements analysis, the choice of technology fell on the Alumio integration platform — on the grounds of performance, scalability and compatibility with the systems already in place. Architecture, communication paths and the mapping of data formats were settled before implementation began.
04 · What we did
Configuring and adapting the middleware, including data routing and protocol conversion; functional and load tests along realistic processes; the move into the production environment with data and process migration; setting up monitoring and ongoing maintenance.
05 · Result
Orders, articles and payments flow automatically between the shops and the ERP — monitored, logged, with nothing keyed in by hand.
Business Central
Technologies used
What we took away
Choosing a middleware is an operating decision, not a project decision: monitoring, error handling and maintainability count for more than the fastest first connection.
The work began with Shopware and Navision and was extended to the new generation of systems — a follow-up assignment after the first project.
A manufacturer that also sells direct sharpens the systems question: two channels, one warehouse, one price. Direct sales is therefore not a sales decision alone.
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