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Accessibility · WCAG 2.1 AA · Switzerland and EU

Does the accessibility obligation apply to your website — and from when?

Three sets of rules, three sets of addressees, three different dates — no wonder the answers you find don't agree. Six questions place your case; a measurement shows where your website stands today. Both as a PDF, in about a minute. Free, and no follow-up phone call.

Who benefits — and it's more people than you'd think

Accessibility sounds like a small audience. It isn't.

It's the colleague who works with a screen magnifier. The buyer who has used keyboard-only navigation since a hand injury. The customer filling in your form on the train, unable to read the contrast in direct sunlight. And everyone who is getting older — which is everyone.

Most of these people never say that something didn't work. They simply go elsewhere. That's why barriers stay unnoticed for so long: they don't generate complaints, they generate silence.

And the practical part: almost everything accessibility asks for makes a website better anyway. Clear labels, sufficient contrast, clean markup, operability without a mouse — every visitor benefits, and search engines read the same signals.

What you get

01

Your assessment

Which of the three sets of rules applies to you — and which explicitly does not. With the date. Where your answers don't allow a decision, that line is shown as open rather than as an assumption. We don't guess to your disadvantage.

02

The measurement

Your home page and up to four subpages, measured against WCAG 2.1 AA. For each finding: criterion, severity, affected elements, page. The report also names which pages were checked — so you know what the result refers to.

03

What to do first

Findings ordered by impact, not by their position in the source code. What affects many people comes first. On most websites, the bulk of the improvement sits in a handful of changes.

Six barriers found almost everywhere

You don't need to run a check to know the most common ones. Most websites fail on the same six points — and none of them is hard to fix.

1

Contrast too weak

Light grey text on white looks calm and is unreadable for many. The rule: normal text needs a ratio of 4.5:1, large text 3:1.

Check it yourself: enter your colour values in a contrast checker, two minutes.

2

Images without a usable alternative text

The most common problem isn't a missing one — it's the content: image-2024-final.jpg is there, but says nothing.

Check it yourself: does the text describe what someone needs to know who cannot see the image?

3

Form fields without a linked label

A field with only placeholder text is a field without a name as far as a screen reader is concerned. The placeholder also disappears as soon as you start typing.

Check it yourself: click the label — does the cursor jump into the field?

4

Links that just say «more»

Screen readers can list every link on a page. A list of «read more» twelve times over is useless.

Check it yourself: does the link text still make sense without the sentence around it?

5

Not operable without a mouse

Dropdown menus, image galleries, dialogues that can't be closed with the keyboard.

Check it yourself: tab through your home page once — and make sure you can always see where you are.

6

Missing language attribute

One line in the source code. Without it, a screen reader may read German text with English pronunciation.

Check it yourself: does the source contain <html lang="de">? Smallest change with the greatest effect per unit of work.

The check finds points 1 to 4 and point 6 automatically. It does not find point 5 — that takes the tab key and five minutes. Try it before you fill in the form.

What a machine sees — and what it doesn't

An automated check is fast, thorough and incorruptible on everything that can be counted and measured: contrast values, missing attributes, incorrectly nested headings, form fields without names. It does that for five pages in a minute — faster and more completely than anyone could by hand.

What it cannot do is judge. Whether an alternative text really describes the image, whether the reading order makes sense, whether someone can reach their goal using the keyboard — you only see that by doing it.

So we'd rather say it here than in the PDF: a clean measurement result does not mean a website is accessible. It means the measurable criteria are met — a good first step, not a conclusion.

The report is a self-assessment, not a declaration of conformity. The legal assessment is based on your answers; it is guidance, not legal advice.

Start the check

Address, company, business email and six questions — about two minutes. The report arrives in around a minute as a PDF. You can close the page in the meantime.

We check the home page and up to four subpages

The report goes to this address

Six questions to place your case

These six questions determine which set of rules applies to you. If you can't answer one with confidence, choose «Don't know» — that line will then appear in the report as open. That's more honest than a guess that leads to a wrong assessment.

1 · Are you a public body, a public-law entity, or do you hold a public service mandate?

This means administrations, public institutions and organisations with a state mandate — not suppliers to the public sector.

2 · Do you have customers in the EU?

Individual customers count too, not just an established branch.

3 · Do you offer an online shop, booking, accounts or payment?

Anything where someone completes a transaction on your website — not just a contact form.

4 · Is your offering aimed at end consumers?

Private individuals as a target group, not exclusively business customers.

5 · Do you take part in public tenders?

Accessibility is increasingly an award criterion there.

6 · Do you employ fewer than 10 people and turn over less than EUR 2 million?

Both conditions must apply. Microenterprises are exempt from the European Accessibility Act.

Why the answers you find contradict each other

If you have looked into this, you have probably come across three different answers. That isn't down to poor sources — it's because three separate sets of rules genuinely sit side by side, with different addressees and different dates.

The most common confusion is between the European Accessibility Act and Swiss law. The EAA took effect on 28.06.2025 — which turns, in many summaries, into «accessibility has been mandatory in Switzerland since June 2025». For a Swiss private company without EU customers, that is not the case.

BehiG and BehiV — the public sector, today

The Swiss Disability Discrimination Act obliges the federal government, cantons and municipalities, as well as organisations with a public mandate. For the federal government, the eCH-0059 standard is binding; version 3.0 was adopted on 21.05.2021 and is based on WCAG 2.1 level AA. Cantons and municipalities follow it to varying degrees.

In its current form, the BehiG does not cover private providers.

European Accessibility Act — companies with EU customers, since 28.06.2025

The EU directive has applied since 28.06.2025. It also affects Swiss companies — not because of where they are based, but because they serve customers in the EU single market. It mainly covers products and services with a transaction: online shops, booking systems, banking services, e-books, passenger transport.

The technical standard is EN 301 549, which refers to WCAG 2.1 AA.

Partial revision of the BehiG — private providers in Switzerland, expected from 01.01.2027

The planned partial revision is intended to oblige private providers of services to the general public for the first time. The date envisaged is 01.01.2027. Until the legislative process is complete, neither the scope nor the date is final.

Anyone planning today is planning for that date — not for one that has already passed.

The exemption most often overlooked

Microenterprises are exempt from the European Accessibility Act: fewer than 10 employees and less than EUR 2 million in annual turnover. Both conditions must apply.

For many Swiss SMEs, this single question decides whether the deadlines apply to them at all. Most summaries leave it out.

The shared standard: WCAG 2.1 AA

However different the three sets of rules are, the technical standard is the same. The Web Content Accessibility Guidelines, version 2.1, conformance level AA, organise the requirements under four principles: perceivable, operable, understandable, robust.

That is the practical message: anyone working to WCAG 2.1 AA satisfies all three sets of rules at once. Which one applies determines the date and the documentation duty — not what needs to be done.

This overview is guidance and does not replace legal advice. For individual cases — particularly in public tenders and when offering services in the EU — seek legal clarification.

Frequently asked questions

How long does the check take?

Confirmation is immediate; the report arrives in around a minute by email. You don't need to keep the page open.

Roughly what does it cost to fix?

That depends on what is found. Contrast, the language attribute and alternative texts are usually a matter of hours. It gets more involved when a dropdown menu or a booking flow can't be operated without a mouse — there the barrier sits in the construction, not in an attribute. The report orders the findings so you can tell the difference.

What happens to my data?

Your details are used for the check and to get in touch. They are not passed on and not sold. You receive the report and one follow-up email after seven days — nothing more. Further information in the privacy policy.

Why a business email address?

The report assesses a corporate obligation and belongs with the responsible party. Disposable addresses are declined.

Can I check my website more than once?

Once a day per address. After making changes, run it again the next day and see what has moved.

Does the check replace an audit?

No. It checks what can be checked automatically and places your legal position. For a robust statement you need a person who goes through the site with a keyboard and a screen reader.

We work with an agency — what will they do with this?

The report names the WCAG criterion and the affected elements for each finding. That's a working basis, not an assessment of your provider — and it makes the conversation concrete.

Findings are one thing, fixing them another.

If the report shows there is work to do and you don't have the time in-house, we'll take on the implementation — or check what can't be measured automatically. And if all you need is a sense of whether the effort is realistic, ask us that first.

Discuss implementation
30 minutes · confidential · no documents needed